Senior Support Engineer - Dublin
OpenAI · Dublin, Ireland
Evidence
OpenAI is on the Irish DETE permits list. The posting offers relocation help but doesn’t mention a visa.
Sponsor register
Irish DETE list of companies issued employment permits in 2026
Listed as OpenAI Ireland Limited. 2 permits issued so far in 2026. Snapshot 26 Oct 2026.
Job posting
We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
On jobs.ashbyhq.com/openai, read 26 Oct 2026.
Still open
Seen on the job board
First seen 24 Oct 2026. We check every day and remove closed roles.
Where you apply
jobs.ashbyhq.com/openai
OpenAI’s job board, hosted by Ashby.
Being on the register means OpenAI can sponsor visas. It doesn’t confirm this role qualifies, so check with the recruiter.
About the role
About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models.
We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI.
About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale.
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